Thank you for choosing TECHEASE FOOT BATH LLC products. We are committed to providing our customers with high-quality foot baths and dust covers, and we ensure that every order is backed by a clear, fair, and transparent after-sales support policy.

Before purchasing and using products from this website, please carefully read the following Refund and Return Policy.

I. Eligibility for Returns
We accept requests for returns or refunds under the following conditions:
The product has quality defects or was damaged during shipping.
An incorrect item was received (the model or specifications do not match the order).
The product remains unused and its original packaging is intact.

II. Non-Returnable Items
Returns or refunds are not supported in the following situations:
The product has been used.
The product packaging is damaged or missing, rendering it unfit for resale.
Dissatisfaction due to personal reasons (e.g., incorrect size selection, a change in subjective preference, etc.).
Orders for which the return request window has expired.
Special Note:
Once a product has been used or is no longer in a condition suitable for resale, return requests cannot be accepted.

III. Return Shipping Costs
If the return is due to product quality issues or an error in shipping (receiving the wrong item): TECHEASE FOOT BATH LLC will cover the return shipping costs.
If the return is requested for personal reasons (not due to quality issues): The buyer is responsible for covering the return shipping costs.
We recommend that customers confirm the return procedure with our Customer Service team prior to returning any items to avoid incurring unnecessary costs.

IV. Refund Processing Time
Once we have received and inspected the returned items to ensure they meet our return criteria:
Refunds will be issued to your original payment method within 3–5 business days.
The actual time it takes for the funds to appear in your account may vary slightly depending on your bank or payment platform.

V. Return Process
Contact Customer Service to submit a return request.
Obtain the return shipping address and confirmation details.
Ship the items back to us as instructed.
We receive and inspect the returned items.
Once the items are verified to meet the return criteria, we will proceed with processing your refund.

VI. Return Address
Address: 15746 BLAINE AVE 2, BELLFLOWER, CA 90706

VII. Customer Support
If you encounter any issues during the return or refund process, please do not hesitate to contact our Customer Service team:
Company Name: TECHEASE FOOT BATH LLC
Phone: (774) 674-6836
Email: [email protected]

VIII. Policy Updates
TECHEASE FOOT BATH LLC reserves the right to update this Refund and Return Policy at any time. Any updates will be published on this page and will take effect immediately.

Thank you for your understanding and support; we are always committed to providing you with superior products and service experiences.